sunSTRATEGIC has given the client a social makeover which reflected in the increased no. of engagement with the fans. Also, with the followers sharing our content on other social platforms, it gives the company a wider viewership. Our creative team comes up with the posts, day in day out, by a collaborative effort between the content writers and the designers. We are also, keeping constant watch over the management of the online reputation. We do this by checking on a daily basis, by studying their online performance on various social media platforms and tabulating the information to give client a professional statistical analysis.
After careful analysis and review of the database and responses, we created a strategy based on the industries the client caters to, online services and engagement they offer to accelerate the brand’s name and image in the market. We are entitled to their Online Reputation Management (ORM), which makes us responsible for replying to the comments of these people and furnish their queries with suitable answers. With the motive of enhancing engagement on the platforms and increasing sales lead, we prepared a plan that involved training on responses, working on the feedback of FB responses, posting FB responses for both owner’s and business accounts, and so on.